General

Artivity

​Birthed because we want to let children and adults to have access to, and be able to do art at home.

Who are we?

A team of Art enthusiasts, Art Instructors and students from Achievers Arts.

What is 'Achievers Arts?'

An art studio we come from where art enrichment lessons and workshops are conducted for children, youths and adults.

For more information, do visit www.achieversarts.com

Shipping

Flat rate $5 Shipping fee. FREE SHIPPING for orders above $150!

Flat rate of S$5.00 for orders under S$150.00
FREE shipping for orders S$150.00 and above (after promo price, excluding delivery charges).
Digital products inclusive for making up to $150.00.

Do you ship overseas?

Other then fully online / digital services, currently we only ship within Singapore*.

Singapore*

Do note that these locations in Singapore are NOT available for shipping:
- Changi Airport
- Alps Ave
- Sentosa
- Jurong Island

Store Pickup option

You may choose to self-collect the parcels instead of opting for delivery. You may find us at
Achievers Arts Pasir Ris Studio:
📞 6951 1732
1 Pasir Ris Close, #03-102
E!HUB @ Downtown East
Singapore 519599

​Operating Hours:
Wednesdays to Fridays
12:00pm to 9:00pm
 
Saturdays
9:00am to 6:00pm

Sundays
9:00am to 5:30pm

A notification will be sent to you when your order is ready for collection.

Digital Products Only option

This is for digital product purchases only. E.g. Home Kits, Soft Copy Caricature

If you have other physical item(s) in your cart please select either "Courier" or "Store Pick-up" option.

Tracking of Order

When order is ready for delivery, an email containing the tracking number and tracking URL will be sent to you.
Please check your email for more information.

Generally, the parcel will reach you within 2 - 3 working days after you received the delivery email.

When will I receive my order?

For Ready Stock Non-Customised Items, orders will be packed and sent out within 2 working days (Wed-Sun), unless otherwise stated.
For Preorders of Non-Customised Items, orders will be packed and sent out within 2 month, unless otherwise stated.

For Customised Items, do expect 1 - 14 weeks for us to finish the product as each product is handcrafted with love and passion. Duration depends on the complexity and number of items we are working on at the moment. So please order in advance should you have a special gifting day!

Do note that there might be delays during events. Check our facebook page for updates.
Our packing days are Wednesdays to Sundays. Packages will be sent from Wednesdays to Sundays, except for public holidays. so do expect 3-5 working days to receive your parcel. *Longer delivery time during peak periods (11,11 sales, Black Friday, Christmas etc.)

Can I cancel or change my order?

Please contact us via email at artivity@achieversarts.com or whatsApp us at 84866511 within 24 hours from the time your order is placed.
We may be able to accept cancellations on the the non-customisable items, however customized items may have been finalized.
Please check your cart carefully before proceeding to pay.

We will only be able to update shipping address BEFORE the order is shipped out.

Returns

Each of our products are entirely handcrafted and curated on our own. With love and passion, we try to ensure that each piece is stunning.

We understand that sometimes, you may have moments of regret for the things you buy, so we do accept returns on some of our products.

Please check that your item(s) is/are eligible for returns.

  • We only accept returns of products from Art Boxes if the items are unused and not damaged.

  • Items from the Home Kit, Gifts Shop, Lil' Makers, and The Painting Shop, are ineligible for returns.

  • Return item(s) is/are not sale items, or purchased with a promo code, or purchased in a groupbuy, or purchased during flash sales.

  • Returns must be made within 30 days from the date you received your parcel for a full refund.

 

You may return the items in-store, at any Achievers Arts’ studios. An order confirmation email must be presented during the return.

Please take note of our Operating Hours. We may be closed for public holidays and sometimes for company events. Do give us a call before coming down to prevent a wasted trip.

 

 Tampines Studio:

 📞 6204 1662

1 Tampines Walk, #02-86

Our Tampines Hub

Singapore 528523

 Pasir Ris Studio:

📞 6951 1732

1 Pasir Ris Close, #03-102

E!HUB @ Downtown East

Singapore 519599

 Bedok Studio:

📞 6929 3225

11 Bedok North Street 1, #01-22

Heartbeat @ Bedok

Singapore 469662

Operating Hours:

Wednesdays to Fridays

12:00pm to 9:00pm

Saturdays

9:00am to 6:00pm

Sundays 

9:00am to 5:30pm

Exchanges

Should there be any defect or mistake in the order made by us, we will absorb the exchange shipping fee and ensure a proper exchange for the customer. 

1. Please check that your item(s) is/are eligible for exchanges.

  • We only accept exchanges of products from Art Boxes, Gifts Shop, and Lil’ Makers if we made a mistake and sent out the wrong item.

  • Items from the Home Kit, and The Painting Shop, are ineligible for exchanges.

  • If part(s) of the product is/are defective, or missing, we will send out the defective or missing parts in a new delivery. No exchange is required.

  • Exchange requests must be made within 21 days from the date you received your parcel.

2. Please take clear photos and/or video of what you have received, a screenshot of your order confirmation email, and email them to artivity@achieversarts.com to facilitate the exchange.

 

3. After receiving an exchange approval email from us, you may choose to do the exchange via delivery or in-store at our Pasir Ris Studio

For exchanges or picking up of items in-store, please take note of our Operating Hours. We may be closed for public holidays and sometimes for company events.

Do give us a call or check with us in the email before coming down to prevent a wasted trip.

 Pasir Ris Studio:

📞 6951 1732

1 Pasir Ris Close, #03-102

E!HUB @ Downtown East

Singapore 519599

 

Operating Hours:

Wednesdays to Fridays

12:00pm to 9:00pm

Saturdays

9:00am to 6:00pm

Sundays 

9:00am to 5:30pm

 
Payment
 

Modes of Payment

Right now, we only accept bank transfer or paynow/paylah.
 

Internet Banking:

DBS 0299035770

Paynow to UEN: 

201835088W (Achievers Arts Studios)

 

Send us the relevant items (e.g. photo for caricatures) and a screenshot of your payment to this email: artivity@achieversarts.com
Your order will be cancelled if no payment is received within 24 hours.

Where can I upload the information after payment is made?

Please retain a copy of the transaction receipt or screenshot for payment verification.
You can upload all payment details at artivity@achieversarts.com or through whatsApp at 84866511

What currency is used on your website?

All of our prices are in SGD, Singapore Dollars.

Art Box
 

What is this?

Art Box are little art and craft projects great for delving into at home. Created for all, these boxes are great for young and old, so long you have the patience and love for all things crafty. These art boxes are great for those who do not have a much art supplies at home, as they come in just about everything you would need for the project. Also known for its convenience, our boxes are easy for customers to begin their projects right away, instead of having to source or dig for any art supplies you may be missing.

Created by?

Our passionate team of teachers, who have been teaching arts to children for a long time. We thought long and hard on what is best, so that you dont have to leave your house to try out a new craft!

How is this different from Home Kit?

While both the Art Box and Home Kit are specially made for home use, Art Box comes as a whole package with the materials you need.

It also requires none or minimal screen usage. Your project can be completed entirely with just the instructions that comes with the box.
All you have to do is to wait for your Art Box to arrive at your doorstep, and you can enjoy and dig in!

My Art Box have a missing / Defect Item!

All Art Boxes are created and curated by us, but sometimes the elves may have a little careless moment. Take some clear photos and a screenshot of your purchase to our email artivity@achieversarts.com, and we will send you the missing / defected item at no extra charge.

Will it have any item that's not inside the Art Box that I will have to prepare myself?

Most of the Art Boxes will have all the necessary materials. Some may require additional materials that most homes have (e.g. scissors/pencils/erasers). If any of it requires a specific item that's not in the box, (e.g. hot glue gun/oven) we will note it down in the description. Some possible supplies such as hot glue gun, may be provided as an add-on. Items that are not sold here such as an oven, will be written in as well. Do read through properly before purchase.

Home Kit
 

What is this?

Home Kits are simpler art workshops that can be done at home, instead of learning and doing in the studio. The home kit came about during the Covid-19 pandemic where going to physical art classes are inconvenient and risky. Our team of teachers have created a few kits that can be done by students in their own time, in their own home. Perfect for enjoyment of art and great sense of accomplishments when done.

Created by?

Our passionate team of teachers, who have been teaching arts to children for a long time. We thought long and hard on what is best, so that you dont have to leave your house to have an art lesson!

How is this different from Art box?

While projects in the Art Box also seems like workshops, Home kit is specially made so that you do not have to wait for a courier! If you have the necessary materials at home, you can do the art piece right away when you are granted access. So this is really for anyone all over the globe.

 

Should you need any supplies you may get it from us, or your local art (online or physical) stores.


Although we provide materials to print for some projects, they could also be drawn or remade by yourself too if you do not have a printer at home. The possibilities are endless.

I really love the Home Kit project, but I have some missing art supplies...

For missing art supplies, you may get it from your local art online / physical stores, and printing shops. You may get them from us over here as well (delivers to Singapore* only).

How does it work?

1. Find a project you'd like to delve into

2. Check that you have the supplies

  • If you don't you may get it from your local art store, or purchase them here.

  • Do note that some Home Kits may require printing

 

3. Create an account, and log in
    *IMPORTANT: This will be your account to access the lesson(s)*

     IF the purchase is done for another account, please enter username/email in step 5


4. Cart it in

    Select "Digital Products Only" shipping option if you are only purchasing Home Kits

    Place your order


5. Send us a screenshot of your payment and order no.

    to this email: artivity@achieversarts.com

    Subject: Home Kit ORDER

6. Wait for us to add you into the class for the kit, with a confirmation email


7. Log in anytime to enjoy doing the project, you may view as many times and

    repeat the project as many times as you like

Format?

Home Kits comes in the format of a video and/or blog style that you can easily follow to complete the art project.

Gifts Shop

What is this?

Unique, Customized and Personalized gifts specially handmade by our teachers in Achievers Arts Studios.

I have some special request, and I don't see any options of what I want on the website. Can you do it for me?

How do we send you photos for custom gifts?

You may attach the screenshot of your payment, purchase order and photo ; email them together to artivity@achieversarts.com

Caricatures

  • Do spell check and ensure the names/wordings you’ve sent us to write is correct.

  • All Hand-drawn Classic, and Hand-drawn Coloured Caricatures drawn are final.

  • 1x revision is given for Digital Cartoon Caricatures

  • If you have a specific colour you'd like for background or clothing, feel free to let us know in the email.

  • Artist reserves the copyright of the artwork.

 
Lil' Makers

Who are these Lil' Makers?

Passionate and budding little artists who have attended the Lil' Makers Camp in Achievers Arts.

Created to support our dynamic youths, this shop encourages students to produce, market and sell their own collections.

Where do the profits goes to?

100% to the Lil' Makers themselves. It's really good way to show your support!

We are looking at an option for all the proceeds to go to a charity cause as well. So do keep a lookout.

Are my kids eligible for selling their products here?

Only applicable to students attending Lil' Makers Camp in Achievers Arts.

 
The Paintings Shop
 

Who are the painters?

The paintings are done by Achievers Arts' very own teachers, and selected artists.

Artist: C.L.W (Chia Low Woo)

A self-taught artist who fuels his passion for painting and art in his leisure hours.

Back in the 70s C.L.W was into sketching and photography. Even clenching a few awards from photography competitions.

Along the way, he took over his father's hawker business and went through professional training to be a certified Chinese Physician for the livelihood of his family.

Few years back, C.L.W took an interest in canvas painting and have never looked back. He challenges himself to explore, delving back into this passion that was left void for too many years. Now he enjoys painting a variety of works including sceneries, portraits, and abstract. Sometimes with the company of his children and grandchildren as spectators. Painting with joy and love. It is never too late to fuel that childhood passion.

Artist: Celine Chia

Celine believes that surrounding yourself with art, is a wonderful way to influence your mood. We certainly have experienced the calming, invigorating, inspiring and empowering effects that art can have on the viewer or collector.

An important decision to make when buying a painting is to carefully consider who the artwork is for and what kind of feelings you want to stir up. You also need to think of where it will be placed.

Celine hopes that through her paintings, you will be able to feel the wonderful emotions and mood embodied in them; to incite the best in you; to strive, to liberate, to heal.

IG: celinechiaart

Delivery of Paintings

We do not ship paintings out.

Please check where the painting(s) you like resides.

Visit the studio during operating hours, make the payment there, and bring her home :)

Optionally, you may make the payment online, and arrange for your own courier to pick up the painting(s).

Please contact us at artivity@achieversarts.com if you prefer this.

Do note that we will not be liable for any damage or loss of the painting(s) by the courier.

eGift Card
 

Terms of the Artivity's eGift Card

  • Our eGift Cards contains value which may only be used to purchase goods from www.artivitytime.com.

  • To purchase items physically at our studios with the eGift Card, payment has to be made through our website.

  • eGift Cards may be used for shipping fees.

  • eGift Cards may be used multiple times, until the balance is used up.

  • Each eGift Card has a validity of 36 months from date of purchase.

  • ​eGift Cards cannot be used to purchase another eGift card.

  • Artivity's eGift Card is not to be used for Achievers Arts' classes, services, or products.

  • eGift Cards may not be returned, refunded, or redeemed for cash.

  • We are not responsible if an eGift Card is lost or stolen. No replacement will be provided in these circumstances.

  • Should Artivity suspect any fraud relating to an eGift Card, Artivity may refuse to redeem the gift Card, or cancel the redemption of the Gift Card, until Artivity is satisfied that no fraud has occured.

How to redeem eGift Card

To redeem the eGift Card, proceed to check out the order. During payment, select "Redeem a gift card" option and enter your unique eGift Card code.

If the price of the order is worth more than the value of the card, the card holder will need to pay for the remaining cost.

Balance of my eGift Card

​Currently, it is not possible for cardholders to check their eGift Card balance on our website.

For balance inquiries please email us at: artivity@achieversarts.com

Please include the last 4 characters of the eGift Card's unique code, and the email address the card was sent to.

Privacy Policies

Protecting personal data and your privacy is of greatest concern for Artivity.

Artivity collects no more personal data than necessary, and only for legitimate purposes.

For full our privacy policy, please click here.

More Questions?

Drop us a message here or email to artivity@achieversarts.com ; we will be happy to help. (: